Thank you for choosing iunmgs.com! We are committed to providing high-quality products and a satisfying customer experience. If you are not satisfied with your purchase, we are happy to assist you with your refund or return request. Please read the following policy carefully to ensure your shopping experience is as smooth as possible.

  1. Return Period
    You may request a return within 30 days of receiving the goods. Return requests submitted after this period will not be processed.
  2. Return Conditions
    To ensure a smooth return, the item must meet the following conditions:
    The item is unused and in its original condition.
    The item comes with its original labels, packaging, and instructions (if applicable).

Return requests must be submitted within the specified return period.

  1. Refund Process
    Submitting a Return Request: Please contact our customer service team via email (pangcui418@gmail.com), providing your order number and the reason for the return.

Package Shipping: Once your return request is approved, we will guide you on how to return the item and provide your mailing address.

Returns Processing: We will process your refund within 5-7 business days of receiving the returned item. The refund will be returned to your original payment method.

  1. Return Shipping Costs
    If the return is due to defective, incorrect, or damaged goods, we will cover the return shipping costs.

If the return is for other reasons (such as unsuitability or dislike), the customer will be responsible for the return shipping costs.

  1. Non-Returnable Items
    The following items are non-returnable for hygiene or other reasons: Discounted items (special offer items and promotional items)
  2. Exchange Policy
    If you wish to exchange for a different size or color, please apply for a refund according to the return process and then place a new order on our website to receive the new item.

We are dedicated to serving you and ensuring a pleasant and worry-free shopping experience at iunmgs.com!