Welcome to iunmgs.com’s FAQ page! Below are some frequently asked questions and answers from our customers. If you have any further questions, please feel free to contact us.

  1. How do I place an order?

On our website, you can browse our products, select your favorite coat, choose your desired size and color, and then click “Add to Cart.” After completing your selection, go to your cart, click “Checkout” to enter your shipping address and payment information, and finally confirm your order.

  1. What payment methods do you accept?

We accept a variety of payment methods, including:
Credit cards (such as Visa, MasterCard, American Express)
Debit cards
PayPal

  1. How long does order processing take?

We typically process orders within 1-3 business days after receiving them. Once processed, you will receive a confirmation email and tracking information.

  1. How do I check my order status?

You can check your order status by logging into your account. If you don’t have an account, please check your order confirmation email, which contains tracking information and order status.

  1. How do I return or exchange items?

Please refer to our Refund and Returns Policy page for detailed information on returns and exchanges. If you are not satisfied with the product, please contact us within 30 days of receiving it to arrange a return.

  1. Do you offer international shipping?

Currently, iunmgs.com only offers domestic shipping within the United States. We are considering expanding to international markets in the future. If you would like us to offer international service, please follow our updates.

  1. Is the product in stock?

Our website updates stock status in real time. You can check the availability of an item on its product page. If an item is out of stock, you will not be able to add it to your cart.

  1. How do I choose the right size?

A size guide is available on each product page. You can choose the most suitable size based on your body measurements. If you are still unsure, please check the product description or contact customer service for assistance.

  1. What is the product quality guarantee?

We are very confident in all our products and are committed to providing you with high-quality clothing. If you receive a defective item or an item that does not match the description, please contact us as soon as possible after receiving it, and we will handle it for you.

Thank you for choosing iunmgs.com! We look forward to providing you with a superior shopping experience.